Grooming your pooch regularly is proven to reduce stress, anxiety, and keep them looking and feeling their best throughout the year.

We always strive to provide a positive experience for your pets. We ask our clients to maintain a regular grooming schedule of 6 to 8 weeks or less. This creates a positive routine for them where they will learn to enjoy to grooming process.

Please always aim to arrive 5 minutes before your appointment time allocated.  Arriving late may result in needing to rebook for another day. Please insure that your dog is secured on a lead during drop off.

A cancellation fee will apply if we do not receive 48 hours notice. A no-show fee will be applied to each dog if you fail to show for your appointment.

Surcharges will apply for excess or long coats, matting or fleas. 

If you are aware that your dog has a history of biting it is super important to make us aware of this behavior. This will allow us to take the correct precautions to insure the safety of your pet and the groomer.  

We will take appropriate action if a customer behaves in an abusive, aggressive, or threatening manner toward our staff or customers.

Dogs who are not desexed are accepted, but if mark continuously they will be crated during they stay.